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Storeroom specialist: stock, ops & customer support

Williamstown
Baby Bunting
Customer Support
Posted: 4 April
Offer description

Baby Bunting is Australia's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
Ready to organise, optimise, and make an impact? If you're passionate about maintaining efficient stock systems, supporting the team and ensuring smooth operations, this is your moment!
Location – Located on Burwood Road in Hawthorn, our store is easy to access by car or public transport, with tram and train services nearby and parking available in the area. Surrounded by cafés, eateries and local shops, it's a convenient spot for commuting and enjoying lunch breaks.
Employment Type – Permanent Part-Time
Roster– Thursday 8:00am–4:00pm | Friday 8:30am–4:30pm | Saturday 9:00am–5:00pm
About The Role
As a Storeroom Assistant, you'll work back of house in a retail storeroom ensuring stock integrity, as well as maintaining an efficient flow of merchandise from the storeroom to the sales floor. We're looking for someone who is passionate about supporting the team and thrives in a dynamic retail environment.
Here's What You'll Be Doing
Stock Management: Unpack, label, and organize merchandise in an efficient and orderly manner.
Delivery Processing: Receive and process incoming deliveries, ensuring accuracy of items and quantities.
Equipment Handling: Utilize various machinery such as Pallet Jack, Walkie Stacker, and trolley.
Record Keeping: Use the Inwards/Outwards Goods Register for all inbound/outbound stock movement.
Customer Support: Provide friendly customer service and support customers with pickups of their purchased items.
Store Maintenance: Be responsible for maintaining store floor and stockroom standards.
About You
You're a proactive and reliable individual who thrives in a fast-paced retail environment. You have a genuine passion for supporting the team and ensuring smooth operations.
What You Bring To The Team
Retail Storeroom Experience: 2–3 years of experience in a retail storeroom environment is preferred but not essential.
Customer Service Experience: Previous customer service experience is highly desirable.
Machinery Experience: Ability to operate various machinery such as Pallet Jack, Walkie Stacker, WAVe, and trolley. Not essential as training will be provided.
Self-Sufficiency: Ability to work unsupervised and take initiative.
Technical Skills: Proficiency in using inventory management software and point-of-sale systems.
Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height on your own & 45kgs with the help of another team member. Ability to wear a headset to communicate with the team on the shop floor.
The Perks & Benefits
A supportive, friendly team culture that celebrates wins and supports your goals.
Competitive salary
Paid parental leave to support you and your family.
Training pathways to support your growth and career development.
Employee Assistance Program for your wellbeing.
Generous team discounts.
Our Hiring Process
Apply online – Submit your application.
Complete a quick Sapia interview – A text-based chat, with one video question you can do in your own time.
Get assessed fairly – Your responses are evaluated without bias.
Move to final face-to-face interview – If successful, you'll be invited to complete pre-employment checks.
That's it! – A simple, fast, and fair process designed for you.
Tips For Success
Use your own words – The best responses are personal and honest.
Think about your experiences – Provide real examples to support your answers.
Don't overthink it! – We want to know what makes you, you. Answer freely and naturally.
Please Note

* Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
* Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.
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