HPE Aruba APJ Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open up opportunities with HPE.Job Description:The HPE Aruba APJ Delivery Manager is responsible for growing and driving related professional services revenue for the region and to ensure the projects are delivered with a high level of customer satisfaction. Your primary role will be to help sell and deliver high-quality networking professional services while working with Account Executives to identify, drive, and close new opportunities. You will understand customer desired business outcomes and guide project teams through big projects. You will also participate to ensure a high customer renewal rate through service delivery excellence.Your Key Responsibilities:Meeting & exceeding professional services bookings and revenue objectivesEnsuring customer satisfaction with professional services deliveryScoping, estimating projects, preparing proposals, and negotiating service contractsCommunicating the value of HPE Aruba delivery services to customer leadersManaging services forecast and ensuring clear communication with customers and internal teamsSupporting sales teams across regions and areasResolving delivery challenges, managing resources, scoping issues, and expectationsDeveloping, mentoring, and coaching professional services teamsExpanding HPE Aruba Services presence in the regionAnalyzing delivery requirements and contributing to customer strategic plansDeveloping strategies on performance metrics, escalation management, and communicationManaging expense and cost targets for service deliveryIdentifying revenue opportunities and supporting pursuit activitiesAbout You:Proven success in meeting/exceeding professional services revenue goals and managing customer-facing resourcesAt least five years’ experience leading a technology-focused professional services practiceAbility to build and manage cross-cultural, cross-tower teamsExperience managing business and contract lifecycle for professional services and networking offeringsStrong delivery methodologies and project management skillsEffective communication skills for in-person and virtual presentationsHighly organized with experience leading organizational growthStrong written and verbal communication skillsBA/BS in a technical discipline is desirable.Additional Skills:Accountability, Action Planning, Active Listening, Business Growth, Coaching, Creativity, Critical Thinking, Customer Experience Strategy, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Managing Ambiguity, and more.What We Can Offer You:Health & Wellbeing: Comprehensive benefits supporting physical, financial, and emotional wellbeing.Personal & Professional Development: Programs to help you reach your career goals.Unconditional Inclusion: Valuing diversity and flexibility in work and personal needs.Let's Stay Connected: Follow @HPECareers on Instagram for updates.Job: ServicesJob Level: Manager_2HPE is committed to equal employment opportunity and inclusive hiring practices.About the companyThe Hewlett Packard Enterprise Company is an American multinational enterprise IT company based in San Jose, California, founded in 2015 following the split of Hewlett-Packard.
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