Administration Officer | Marine Services | Service Coordination Focus
D'Aprix Marine Services – Gold Coast
About the Role
D'Aprix Marine Services is a leading provider of premium marine engineering, mechanical services and vessel refits, representing major diesel engine brands including Yanmar, John Deere, Cummins and Caterpillar.
Due to continued growth, we are seeking an experienced Administration Officer to join our team in a busy, service-driven environment within one of the newest and largest marine refit complexes on the Gold Coast.
This is a hands-on office all-rounder role suited to someone who enjoys organisation, structure, customer interaction and supporting a busy technical team.
Key Responsibilities
* Manage incoming calls, emails and customer enquiries
* Coordinate service bookings, technician schedules and job tracking
* Maintain work orders, job updates and customer records (ServiceM8)
* Support quoting administration and documentation preparation
* Liaise with suppliers, contractors, shipyards and clients
* Assist management with general office and operational support
* Help improve office systems and workflow processes
* Provide customer and admin support during the annual Sanctuary Cove International Boat Show
Skills & Experience
* Previous experience in administration, service coordination or office support
* Experience working in a trades, service, automotive, marine or technical environment highly regarded
* Strong organisational skills with the ability to manage multiple active jobs
* Professional phone manner and confident communication skills
* High attention to detail and reliability
* Microsoft Office proficiency (Word, Excel, Outlook)
* Experience with ServiceM8 and/or Xero advantageous
* Canva or basic marketing support skills beneficial
What We Offer
* Stable long-term position with a growing marine services company
* Modern facility with office overlooking the water
* Supportive and professional team environment
* Varied role with genuine responsibility
* Competitive salary based on experience
* Opportunity to grow with the business
Apply Now
If you are a dependable administration professional who enjoys supporting a busy service team and keeping operations running smoothly, we would love to hear from you.
Please apply via Seek with your resume and a short cover letter outlining your relevant experience.