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Family education and support worker

Wodonga
Wodonga Council
Support Worker
Posted: 14 September
Offer description

Overview

Family Education and Support Worker

Part-time Permanent role (approximately 30 hours per week). $36.73 per hour + superannuation. Great work-life balance with flexible working options available.

We're seeking a compassionate and motivated Family Education and Support Worker to join our Early Years and Family Services team. In this role, you'll provide personalised support to families in their homes, helping children thrive in early learning and giving parents the tools and confidence to navigate services.


Responsibilities

* Support families in their homes using best-practice interventions. The facilitator will spend time with families in the home environment to increase parents and caregivers' confidence to support learning and development, while strengthening positive habits and behaviours through role modelling, observation and the development of specific in-home learning activities tailored to each child and family's needs.
* Guide families through the service system. Source and share materials and activities to help families transition into kindergarten and assist families and educators in early childhood services to overcome barriers to participation.
* Work alongside educators. Build strong partnerships with kindergarten teachers and early childhood educators, sharing insights from home visits so learning continues between home and the classroom.
* Encourage participation in education. Help families see the value of consistent early learning through regular attendance at and participation in Kindergarten sessions, supporting children's confidence, friendships and skills.
* Develop meaningful family plans. With parents, set achievable goals (e.g., routines, school readiness) and track progress so families can celebrate improvements.
* Balance case work with reporting. Maintain records, track data, and report outcomes to ensure the program delivers measurable, lasting benefits to children and the community.


Why join us?

* Career Development – Ongoing learning, mentoring, and progression opportunities.
* Leave Entitlements – Generous and flexible leave to support work-life balance.
* Flexible Work Options – Where applicable, adaptable hours and flexible work arrangements.
* Health & Wellbeing – Access to Fitness Passport, EAP, and other wellness initiatives.


Key Selection Criteria

Our ideal candidate will be able to show us the following:

* Minimum qualification: Diploma of Children's Services (or similar) or an equivalent combination of experience, education and training.
* Ability to maintain trusting relationships with vulnerable families and children.
* Ability to develop programs to enhance home learning environments.
* Excellent knowledge of child learning and development.
* Sound knowledge of local community family and child support services.


How to Apply

To apply, visit Wodonga Council — Careers. Click "Apply" to:

* Complete our online application form
* Submit a brief cover letter addressing the key selection criteria
* Upload your current resume

Support on how to complete these tasks can be found here.


Pre-employment Requirements

* A copy of a recent National Police Check (less than 3 months)
* A current driver's licence
* Any other mandatory requirements outlined in the position description (e.g., first aid, CPR, WWCC, forklift)

The completion of a pre-employment functional assessment (paid for by the council) will also be required. If applicable, evidence regarding right to work in Australia will need to be presented.


Enquiries

Team Leader Maternal Child Health – Tamara Cox – – (email protected)


Applications close

11.59pm, Sunday 28th September 2025

This position may be filled prior to the closing date if an exceptional applicant is identified.

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