Medical Administrative Role
Icon Group is seeking a skilled Medical Administrative Officer to support patients through one of the most important journeys of their lives.
This role involves coordinating appointments, managing referrals, and ensuring smooth day-to-day operations across our specialist services.
Key Responsibilities:
* Welcoming patients and managing their administrative needs
* Scheduling critical treatment appointments
* Managing and triaging referrals for clinics and surgery
* Answering patient queries with empathy
* Ensuring accurate billing and managing daily financial transactions
* Tracking patient progress and handling administrative needs smoothly
* Maintaining organized patient records
Required Skills and Qualifications:
* Previous experience in a hospital or medical practice
* Familiarity with medical software (e.g., Gentu, MedicalDirector)
* Strong understanding of medical reception and inpatient services
* Excellent communication and problem-solving skills
* Competence with Windows-based programs
* Basic knowledge of medical billing and health insurance claims
Benefits:
* Career-Enhancing Training: Access dedicated training courses to boost your career.
* Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
* Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
* Exclusive Discounts & Cashback: Save on hundreds of brands with our app.
* Flexible Work Arrangements: Options including hybrid work environments and compressed work weeks.
* Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
* Wellness Support: Resources to balance psychological and physical health.