PulseERP Business Analyst Opportunity
We are seeking a seasoned professional to optimize the PulseERP user experience by understanding the product deeply and supporting clients to use it efficiently and effectively.
The ideal candidate will have a strong background in maintenance with practical experience in plant registers, job management, preventative maintenance scheduling, and component tracking.
Key responsibilities include:
* Optimizing the user experience of PulseERP
* Providing in-depth support to clients on utilizing the system effectively
The successful applicant will be able to:
* Develop a comprehensive understanding of PulseERP
* Effectively communicate with technical and non-technical stakeholders
* Implement service improvements that enhance client satisfaction
Requirements:
* Experience in Computerised Maintenance Management Systems (CMMS)
* Proficiency in Microsoft Office applications, including Word and Excel (Project is advantageous)
* Able and willing to travel regularly to client sites both intrastate and interstate
* Excellent interpersonal, facilitation, and negotiation skills
About You:
* 1-2 years of experience in the mining industry, either open cut or underground, in planning or maintenance (highly regarded)
* Trade certificate in mechanical, electrical, or related fields (highly regarded)
* Strong customer focus with a capacity to implement service improvements
* Proactive problem-solving approach
* Proficient in data analysis to inform decision-making and improve system performance
* Comprehensive understanding of maintenance systems