Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Location: Station St, Penrith
Remuneration: $75,176.80 - $76,897.65 per annum
Hours Per Week: 38
Requisition ID: REQ657806
Applications Close: 13/05/2026
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.
About Us
Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney's western suburbs, providing world-class clinical facilities, services, and care.
Nepean Hospital is seeking a skilled Billing Liaison Officer to support the efficient and effective collection of revenue for patient services across the Nepean Blue Mountains Local Health District. This role is responsible for supporting and resolving billing requests from HealthShare NSW and internal stakeholder by coordinating escalations, identifying solutions and addressing billing and revenue issues as they arise. The position also involves reviewing revenue reports and undertaking regular monitoring to ensure accuracy, compliance and optimisation of revenue outcomes.
The Billing Liaison Officer will work closely with clinicians and administrative teams, assisting with clinician onboarding including the completion of required documentation, and building strong working relationships with both internal and external stakeholders. You will provide advice and resolve complex issues in line with relevant policies and procedures, requiring strong communication skills, attention to detail and the ability to work effectively in a fast paced health environment.
If you are ready to take the next step in your nursing career and contribute to a supportive and dynamic healthcare environment, apply now and help us deliver excellence in patient care.
Benefits available to eligible NBMLHD employees
• Accrued Day Off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.
For assistance with applying through the NSW Health Career Portal please click here.
What you will bring to the role
* Consistently demonstrates behaviors that reinforce the CORE Values of our organization: Collaboration, Openness, Respect and Empowerment. Demonstrates these behaviors with all stakeholders; colleagues; direct reports, as well as patients and consumers, and those that care for them.
* Relevant work experience and familiarity in respect of billing and revenue functions including a solid working knowledge of billing systems such as PBRC.
* Demonstrated ability to interpret legislation, standards, policies and guidelines relevant to revenue generation within Health, including but not limited to the Medical Benefits Schedule, MAA, and Workcover arrangements.
* Demonstrated experience in building and maintain good relationships in a high-pressure environment in sometimes confrontational circumstances.
* Demonstrated organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results with a customer focused approach.
Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Julie Levett on