Personal Banker
A full-time opportunity is available at Westpac's Westfield Doncaster branch for a Personal Banker. This role is ideal for individuals with customer service and sales experience in Banking and Finance.
About the Role
As a Personal Banker, you will be at the heart of our mission to help customers make the most of their money. You will engage with customers both in-branch and over the phone, connecting them with suitable banking products that meet their current and future financial needs.
Main Responsibilities:
* Drive sales through referrals to our specialists in Home Loans and Business Banking.
* Coach customers on our digital banking offering.
* Engage with customers in-branch and over the phone to understand their financial needs.
Requirements
To succeed in this role, you will need:
* Banking experience is ideal, but not essential.
* Customer-facing/sales environment experience is essential.
* Resilience, tenacity, and an ability to flex.
* Proven ability to meet and exceed performance KPIs with a commitment to delivering exceptional customer service.
* Comfortable working with numbers and adept at navigating multiple systems.
What We Offer
We are committed to your success from day one. Comprehensive training on our banking products and services will be provided, along with hands-on guidance and resources to help you master everything you need to flourish in your new role.
Why Work with Us?
At Westpac, you'll play a significant part in shaping the future of a business that has been around for 200 years. Our purpose is to create better futures together. You'll have the opportunity to keep learning and growing, backed by a supportive team of people who are passionate about helping others achieve their goals.
Diversity and Inclusion
We value diversity and flexibility and champion inclusion. As an equal opportunity employer, we invite candidates of all ages, genders, cultural backgrounds, and abilities to apply.