Full time hours (option of part time, minimum of 0.8 FTE) Maximum term contract until 30 June 2026 Douglas location About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role The Community-Based Health and First Aid program (CBHFA), is a health and hygiene education program run to improve health outcomes in communities. Based within the prison system, the program takes a peer education approach around topics like first aid, hygiene, and disease to improve health within correctional facilities. The program focusses on making the Correctional centre safer and healthier environments for everyone while also empowering participants to develop their skills and knowledge to successfully transition into the community post release. Specialist Status Volunteers are trained and supported by Red Cross workers to develop and implement centre “community” initiatives that improve health, safety and wellbeing of women in Townsville Women’s Correctional Centre. The volunteers work with prison management, staff and stakeholders to implement initiatives to improve the health, wellbeing and safety of the prison community (staff, prisoners and visitors). Key responsibilities Coordination of the day to day operational aspects of the CBHFA program Responsibility for a team, including supervision, professional development, maintenance of professional standards and best practice service delivery Provide support and assistance to program participants with high or complex needs Facilitate training and workshops with a diverse range of stakeholders You will bring Relevant degree with relevant experience in social work or community services or equivalent or less formal qualifications with specialised skills in relevant field Ability to establish and maintain cohesive working relationships with a broad range of services and stakeholders as it relates to a Correctional environment Demonstrated experience working within correctional services delivering a range of programs and services to prisoners Experience and demonstrated skills in program design and delivery/facilitation of education, training and group work Well developed communication, critical thinking, and decision-making skills Excellent interpersonal and networking skills, including the ability to facilitate workshops, present training, strengthen existing internal and external relationships and build new strategic connections Mandatory Requirements A clearance to work with children Clearance to work in the Townsville Women's Centre, or ability to obtain Benefits that act for you, while you act for humanity Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs. Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options Career development: Access to ongoing learning, training, and development courses Further information This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. For further queries regarding this opportunity, please contact Jessica Kennedy on 0414 848 861 Applications close 24 March 2026 We encourage applicants to apply ASAP as we will be reviewing applications as they are submitted and may fill this role prior to the advertised closing date. While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion. Requisition number 13326