About MONEYME
MONEYME is a founder led digital lender and Certified B Corporation. We challenge the traditional ways of credit and simplify the borrowing experience with digital first experiences that meet the needs of modern consumers. We offer a range of fast, flexible, and competitively priced products that span our customers' credit lifecycle, including personal loans, credit cards, and car loans.
Role Overview
We are looking for two Credit Analysts to be part of our underwriting operations team in our Hunter Street, Newcastle office. You'll be working as part of a team of Credit Analysts to assess credit applications for our Autopay car loan product.
* Manage the day-to-day business operations in customer support and underwriting
* Review and assess a broad range of complex credit applications
* Prepare, undertake and produce credit submissions
* Gather information and data required to assess and decision credit submissions
* Conduct asset valuations
* Monitor and improve customer communication, messages and channels
* Ensure MoneyMe maintains compliance with all legislation requirements
* Support other operational teams in providing positive broker and customer experiences
What We're Looking For
* Experience in a business lending environment (not essential but desired)
* Relevant tertiary qualifications (degree preferred)
* Outstanding communication skills - Both Written and Verbal
* Ability to work autonomously, own and complete projects as well as multi-task
* Have a positive, inclusive and collaborative approach to work
* Passionate about providing outstanding customer service
* Ability to go above and beyond to help clients and customers
* Have the confidence to challenge and strive for continual improvement
* Relationship builder with the ability to initiate and drive conversations
* Strong time management and organisational skills