Claims Officer Role
The primary responsibility of the Claims Officer is to oversee and manage claims for injured workers, ensuring a seamless return-to-work process. This involves close collaboration with various stakeholders, including healthcare professionals and HR representatives.
* Effective communication and organisational skills are essential in this role.
* A background in customer service is desirable, as it provides valuable insight into the needs of our clients.
* Empathy and understanding are crucial when interacting with claimants who may be experiencing difficult circumstances.
A competitive remuneration package, inclusive of flexible work arrangements and career development opportunities, is offered to successful applicants.