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Caretaker - seachange emerald lakes

Gold Coast
Ingenia
Caretaker
Posted: 26 February
Offer description

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

Frontline Roles:

Be Part of Something Bigger at Ingenia

At Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.

We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.

Your Next Opportunity

We're on the lookout for a Caretaker to join our team at our Seachange Emerald Lakes site.

Reporting to the Community Manager, the Caretaker helps to create a welcoming and comfortable environment for residents and visitors by maintaining the grounds and facilities of the site.

This is a full-time, live-on-site role with accommodation provided.

Why You'll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

* Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
* Employee referral, employee of the month, and employee of the year rewards
* Flexible work schedules to suit your lifestyle
* Retailer discounts

In this Role, You'll

* Maintain public open spaces and shared amenities, including mowing, gardening, clearing debris, and completing general repairs to uphold community standards.
* Keep the site clean, safe, and secure by locking facilities, managing access points, and ensuring common areas remain well‑presented.
* Respond to resident needs and issues, such as noise concerns, access or boom‑gate faults, and general maintenance requests.
* Report any damage, theft, safety risks, or found property to management promptly and accurately.
* Carry out additional tasks as reasonably directed by management to support smooth community operations.

You're Likely a Match If You

* A collaborative, team‑focused approach — you work well with others, communicate clearly, and contribute to shared goals.
* Strong customer service skills, with the ability to build positive relationships, respond proactively, and consistently meet resident expectations.
* A diligent and reliable work style, with high attention to detail, a strong safety mindset, and integrity in everything you do.
* Hands‑on experience in completing tasks, actioning requests, and working to set standards and timelines in a customer‑facing environment.
* Practical knowledge of safe work practices including manual handling, hazard awareness, and following site procedures, policies, and systems.

You're someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We keep things simple and supportive:


1. Apply via our website; no cover letter needed
2. Quick phone chat and interview with your future manager
3. Background checks
4. Offer and onboarding; welcome aboard

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let's Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.



Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.

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