Job Title: Hotel Manager – Kalgoorlie
Location: Kalgoorlie, Western Australia
About Us:
The Hannans Hotel is a well-established hotel in the vibrant town of Kalgoorlie, offering 50 rooms of accommodation, a bar, and a restaurant. We pride ourselves on delivering exceptional guest experiences and a welcoming atmosphere.
The Role:
We are seeking an experienced Hotel Manager to oversee all aspects of hotel operations, including accommodation, bar, and restaurant management. The successful candidate will be responsible for ensuring smooth day-to-day operations, staff management, and maintaining high standards of service.
Key Responsibilities:
* Manage all hotel operations including accommodation, bar, and restaurant services
* Lead and motivate staff, oversee staff rostering and training
* Maintain excellent customer service standards
* Oversee daily office management and administrative tasks
* Monitor financial performance and manage budgets
* Handle guest inquiries and resolve issues promptly
* Ensure compliance with health, safety, and licensing regulations
* Hold current Approved Manager RSA certification to ensure compliance with liquor licensing requirements
Requirements:
* Proven experience in hotel or hospitality management
* Minimum 3-4 years of hotel or hospitality management experience
* Strong skills in MYOB or similar accounting/financial management software
* Experience in staff rostering and personnel management
* Excellent organisational and office management skills
* Exceptional communication and customer service skills
* Ability to work under pressure and lead a diverse team
* Must be an Australian permanent resident or citizen
What We Offer:
* A supportive and collaborative work environment
* Opportunities for career growth
* Competitive salary package
* Including accommodation.