ABOUT THE BRANCH
The Government Services Branch (GSB) supports the Department of Finance in achieving its purpose of providing high quality services that enable the Commonwealth to achieve value in the management of public resources for the benefit of all Australians. We deliver Whole-of-Government services to Commonwealth agencies, including developing and supporting the secure telecommunications and digital collaboration needs of the Australian Government.
We provide and manage:
* GovAI, a centrally hosted, secure whole-of-government platform that enables Australian Public Service staff to learn about, experiment with, and use artificial intelligence tools to improve public service delivery.
* GovPlace, a secure, whole-of-government collaboration platform provided by the Department of Finance. It gives agencies a supported PROTECTED-level environment with essential tools and applications for collaboration across government.
* GovTEAMS, a comprehensive whole-of-government collaboration service for the Australian Public Service.
* GovLINK, a secure inter-agency communication service that encrypts all nominated traffic, classified up to the PROTECTED level, between agency internet gateways.
* The Parliamentary Document Management System (PDMS), delivering services to support the management of parliamentary workflow across government.
The key duties of the position include:
ABOUT THE OPPORTUNITIES
PDMS Business Analyst
Are you a proactive communicator who enjoys solving complex problems and improving digital services? We’re looking for a Business Analyst to support the ongoing enhancement of PDMS. In this role, you’ll collaborate within an agile environment to translate business needs into user-centred solutions that support parliamentary and government operations.
You’ll apply strong communication skills, sound judgement and attention to detail as you work independently within an agile environment.
In this role, you will:
* Engage with stakeholders to elicit, analyse and document business needs, ensuring requirements are clear and traceable.
* Translate complex concepts into well-structured user stories, specifications and process documentation that support effective solution design.
* Collaborate with developers, testers, and product owners to support effective delivery outcomes.
* Identify and recommend opportunities for continuous improvement in system functionality, user experience and operational efficiency.
* Facilitate workshops and undertake user research to inform solution design and support evidence-based decision-making.
GovAI Design Officer
Are you a creative thinker with a passion for user-centred design and emerging technologies? The GovAI Program is seeking a talented and driven Design Officer to help shape how AI is designed, communicated, and adopted across government.
In this role, you will:
* Lead the design and development of engaging, accessible content and materials that support the GovAI program’s goals.
* Translate complex AI concepts into clear, user-friendly visuals, presentations, and digital assets.
* Collaborate with multidisciplinary teams—including policy experts, developers, and communications specialists—to ensure cohesive and impactful design outcomes.
* Contribute to the development of branding, user experience, and communication strategies that promote AI adoption and understanding across government.
DETAILED VACANCY INFORMATION
For detailed information about this role, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page.
Eligibility
* Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
* Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
* We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, people with Disability, LGBTQI+ people, people from culturally and linguistically diverse backgrounds and mature aged people.
Getting to know the Department of Finance
As a central agency of the Australian Government, the Department of Finance (Finance) plays an important role in assisting government across a wide range of policy areas to ensure its outcomes are met. Finance supports the government's ongoing priorities through the Budget process and fosters leading practice through the public sector resource management, governance and accountability frameworks. Finance plays a leading role in advising the government on many of its strategic priorities. We do this through our professional and considered approach to providing advice, developing policy, delivering services and engaging with our clients and stakeholders. Finance's key areas of focus are: - Budget - Business Enabling Services - Commercial - Governance and Resource Management