ICT Project Support Officer - Canberra - NV1
We are seeking a high-performing professional to join our team in supporting the design and delivery of large-scale technology transformation initiatives across our Defence and Federal Government clients.
In this role, you will play a critical role in providing operational, documentation development, and co-ordination support that enables our project team(s) to deliver outcomes efficiently, on time, and with effective governance and reporting. You will bring a combination of organisational excellence, attention to detail, and stakeholder engagement to ensure alignment with organisational processes and delivery milestones.
We are open to engaging candidates for this opportunity on either a permanent basis or as a contractor.
Responsibilities
* Operational Support: Provide administrative support including meeting secretariat duties, task tracking (e.g., Kanban boards), and Teams site management.
* Project Governance: Assist in drafting and maintaining project documentation, including plans, reports, registers, and RAID (Risks, Assumptions, Issues, Dependencies) management.
* Coordination: Facilitate onboarding (system and account setup) and coordinate reporting across project stakeholders and delivery teams.
* Change & Communication: Contribute to project communications and organisational change management (OCM) efforts.
* Records Management: Ensure all project documentation is maintained in accordance with organisational records management standards.
Requirements
* Demonstrated experience supporting ICT project delivery or transformation projects.
* Active NV1 security clearance minimum
* Prior experience within a Defence environment is highly desirable.
At Voak, we are all about flexibility, diversity and inclusivity.
Here's what we offer:
* A family-friendly culture built on trust, respect, and inclusion.
* Genuine ability to help shape our growing organisation.
* Regular social and learning opportunities.
* Professional development aligned to your goals.
* Additional leave between Christmas and New Year + Birthday leave.
* Access to coaching and mentoring.
* Competitive remuneration and flexible working options.
Ready to Join Us?
If our values resonate with you and the role aligns with your strengths, apply now!
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