Job Overview
We are seeking a dynamic and driven Process Risk and Controls Manager to play a pivotal role in strengthening operational risk management across the organisation.
* Lead the identification and documentation of operational risks and controls within key processes, including system-based controls.
* Support process owners in identifying control gaps and uplifting controls (including automation opportunities) to reduce risk and increase efficiency.
* Embed and maintain risk and control documentation within process maps in Mega and GRC systems.
* Ensure process controls remain current, effective, and well-integrated into business operations.
* Upskill and coach process owners to own and manage risks and controls within their remit.
* Build trusted relationships with senior stakeholders and become a valued advisor on operational risk.
* Foster a continuous improvement mindset and team culture that values safe, customer-centric process excellence.
* Manage and deliver multiple risk and control uplift initiatives concurrently.
The ideal candidate will have a minimum of 5 years' experience in process improvement, operational risk, or compliance, ideally within a regulated environment.
Tertiary qualifications in Business, Risk Management, or a related field are also required.
A deep understanding of risk principles and process mapping tools, as well as experience working with GRC platforms, is essential for this role.
The successful candidate will possess excellent analytical and problem-solving skills, with strong attention to detail and the ability to influence and educate across diverse business functions.
A collaborative mindset with the ability to work across multiple teams and business units is also necessary.
This is an exciting opportunity to join a purpose-driven organisation committed to continuous improvement, smarter systems, and safer processes.
At this organisation, we strive to create and sustain a safe and inclusive workplace, and we welcome applicants from all cultural backgrounds, genders, and abilities.
As a Process Risk and Controls Manager, you will play a vital role in driving operational risk management forward and contributing to the success of the organisation.
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.