Job Title
Senior Leadership Position
Overview
We are seeking an experienced Senior Leader to oversee our Support Services across the organisation. The ideal candidate will provide strategic and operational leadership, champion therapeutic and trauma-informed care principles, and drive operational excellence.
Key Responsibilities
* Lead and manage service delivery across multiple programs ensuring compliance and best practice.
* Provide strategic and operational leadership to Service Managers and frontline teams.
* Champion trauma-informed and therapeutic care principles across all services.
* Oversee recruitment onboarding supervision and professional development of management staff.
* Manage budgets and quotations in collaboration with senior leadership.
* Lead incident management investigations and organisational response to critical events.
* Drive cultural safety initiatives in partnership with the Aboriginal Practitioner.
* Contribute to organisational strategy business planning and service development.
* Ensure contract compliance and reporting obligations under funding arrangements.
Requirements
* Demonstrated experience in leading and managing service delivery within disability OOHC community or human services sectors.
* Strong knowledge of relevant legislation standards and compliance frameworks (e.g. CYP Act).
* Proven ability to lead and develop high-performing teams.
* Excellent communication problem-solving and decision-making skills.
* Strong financial and business acumen with professionalism front of mind.
* Current WWVP registration (or ability to obtain) CYF clearance Police Check and drivers licence.
Benefits
* Rewarding Career and Development opportunities to match your current growth strategies.
* The autonomy and empowerment to build the Support frameworks.
* An organisation supportive of true work-life balance.
* Flexible working arrangements competitive salary and access to a bonus scheme.
About Us
We are dedicated to doing better for the people we support. As our Senior Leader you'll have the opportunity to make a real difference in the lives of others.
We foster a culture of safety by delivering on our strategic pillars and plans. We're committed to improving outcomes for the people we support and our team members alike.