JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves: We've got an exciting opportunity for a Tenant Services Manager to join our team onsite at a newly built commercial asset based in the heart of Brisbane!
You will develop and foster positive relationships with tenants, overseeing client tenancy services (both hard and soft) with a clear focus on the delivery of cleaning and concierge services together with the management of tenant services requests.
A snapshot of the role:
Proactively engage all stakeholders to ensure the service expectations are met Build and develop effective client/stakeholder relationships across multiple levels of the organisation Ensure vendors are well-managed, delivering services on time and within budget Plan and manage all contracts to ensure that they are professionally delivered at the competitive market pricing Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements Recommend continuous quality improvement practices and implement Industry Best Practice operations 24/7 emergency call support and site attendance is required Sound like you? This is what we're looking for: 6-10 years' experience in Tenancy Services management preferably on tenancy representation, minor project coordination, construction/trade works experience Previous experience working within commercial property environment Knowledge of local work health safety requirements You love communicating with people at all levels and are comfortable mixing with stakeholders from any background, always respecting diversity and the needs of tenants and visitors to the property Location: On-site – Brisbane, QLD
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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