Overview: We are seeking a passionate and experienced Product Consultant to join our travel industry team. The ideal candidate will have a strong background in travel products, market analysis, and customer experience, and will work to enhance our product offerings while driving business growth.
Key Responsibilities:
Product Development:
* Conduct market research to identify trends and customer needs in the travel industry.
* Collaborate with cross-functional teams to design and develop new travel products and services.
* Create and maintain product specifications, pricing, and promotional strategies.
Sales and Marketing Support:
* Work closely with marketing teams to develop promotional materials and campaigns for travel products.
* Provide training and support to sales teams to ensure effective product knowledge and sales techniques.
* Assist in the development of sales tools and resources to drive product adoption.
Partnership Management:
* Collaborate with external partners, including hotels, airlines, and tour operators, to enhance product offerings.
* Negotiate terms and agreements with suppliers to ensure competitive pricing and quality service.
* Maintain strong relationships with partners to ensure seamless service delivery and innovation.
Performance Monitoring:
* Track key performance indicators (KPIs) related to product performance and customer satisfaction.
* Prepare reports and presentations to communicate insights and recommendations to stakeholders.
* Identify areas for improvement and drive initiatives to enhance product effectiveness.
Qualifications:
* Proven experience in product management or consulting within the travel industry.
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work collaboratively in a fast-paced environment.
What We Offer
* An on-site, office-based position (no hybrid or remote work options)
* Competitive salary based on experience
* Opportunities for career progression and professional development
* A friendly, supportive, and collaborative team culture
* A modern South Melbourne office featuring a rooftop garden