A career that lets your passion shine :You are the beginning of an exceptional guest experience.
You make our guests feel welcome from the first point of contact and reflect the exceptional experience that continues once they arrive.
You will handle reservation requests, changes and cancellations and convert phone inquiries into confirmed bookings ensuring all details and preferences are recorded.
With your attention to detail you'll provide exceptional service while recommending property facilities and maximising revenue through up-selling.Qualifications :What you will bring to the role :A guest-focused personality is essentialStrong written and verbal communicationStrong interpersonal and problem-solving skillsPrior experience working with Opera or another property management systemHotel reservations or reception experience is an assetAbility to work independently and prioritise conflicting prioritiesFluency in English; additional languages are a plusPart time and full time opportunities availableWhilst availability to work over a 7 day roster is desirable, candidates seeking a flexible work arrangement to suit personal commitments are encouraged to applyAdditional Information :Thrive in our Sofitel community with :Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwideUp to 50% discount on meals at Sofitel AdelaideFamily & Friends accommodation discountsLearning programs through our AcademiesFree 24 hour access to our Employee Assistance ProgramOpportunities to develop your talent and grow within our property and across the world
Ability to make a difference through our corporate social responsibility activitiesOur commitment to Diversity & Inclusion :We are an inclusive company and our ambition is to attract recruit and promote diverse talentSpecial notes :Only applicants currently located in Australia with full Australian working rights will be considered.Remote Work : NoEmployment Type : Part-time
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