Change & Communications Expert
About the Role
A dynamic and forward-thinking organisation is seeking a skilled Change & Communications Specialist to spearhead their IT transformation journey. This transformative role will see you work closely with senior leadership and CIO to orchestrate and execute change strategies, creating effective communication plans that navigate the ever-evolving technological landscape.
The ideal candidate will possess a strong understanding of change management principles, methodologies, and best practices, as well as excellent written and verbal communication skills. Experience in project management and ability to work effectively in a fast-paced environment are also essential.
* Crafting and executing comprehensive change strategies to bolster transformation and IT projects, ensuring seamless transitions and nurturing an inclusive team atmosphere.
* Creating and executing readiness assessments, analysing outcomes, and providing insights to stakeholders for optimal decisions.
* Recognising, overseeing, and mitigating risks and challenges, including change resistance, that could affect the effective deployment of business changes.
* Devising and implementing effective communication strategies for frontline engagement, yielding tangible outcomes.
* Crafting and delivering compelling communication materials, including use cases, infographics, newsletters, announcements, and presentations.
* Collaborating with leadership as a valued advisor, shaping messages to handle intricate matters, supporting IT goals, and furthering the organisation's objectives.
* Evaluating, refining, and overseeing IT communications across all organisational tiers, showcasing the advantages of IT transformation and progress, aligned with business requisites.
* Supporting essential IT forums, including IT All Hands, Extended Leadership meetings, and CIO Communications.
* Partnering with the Corporate Affairs team to create and execute external communication strategies, spotlighting IT narratives and team members.
* Elevating brand visibility in IT by showcasing the division's diverse skills and achievements, drawing a wide array of talent to join the organisation.
* Possess training/qualifications in Change Management or Communications (or equivalent experience).
* Have experience in communications and change roles within IT or technology-related projects (or similar), translating complex concepts into clear, user-friendly communications.
* Be able to demonstrate a strong understanding of change management principles, methodologies, and best practices.
* Be proficient in using communication and collaboration tools, intranet platforms, social media, and multimedia software.
* Be able to create high-level PowerPoint presentations and Executive/Board level documentation.
* Have exceptional written and verbal communication skills, with the ability to create engaging content.
* Exhibit strong interpersonal and influencing skills to engage stakeholders at all levels.
* Have experience in project management and the ability to work effectively in a fast-paced environment.
Join our talented team and make a lasting impact in the insurance industry.
We believe in empowering both our valued customers and talented employees, propelling them toward success in today's digital era and forging a more inclusive, vibrant digital future.
At our organisation, we're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is making a difference in the industry.
If you're passionate about shaping positive change in the face of transformation and relish the opportunity to work closely with influential leaders, we welcome you to join our team.