Job DescriptionRole PurposeThe purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver client solutions effectively.Key ResponsibilitiesBridging the gap between project and support teams through techno-functional expertise:Drive end-to-end processes for new business implementation projects, from requirement management to deployment.Assess feasibility of change requests and provide optimal solutions with clear timelines.Support new business implementations by building systems from scratch.Assist solutioning teams in architecture, coding, testing, and deployment.Understand and implement functional and technical designs on ERP systems.Customize, extend, or modify existing products through coding and testing.Translate business requirements into ERP solutions and implement them.Develop code adhering to standards and decide on implementation methodologies.Provide ongoing product support and resolve technical issues.Create automation tools to optimize processes.Balance technical and functional project requirements and advise clients accordingly.Support on-site and off-site teams with necessary details.Skill Upgradation and Competency Building:Complete internal certifications and exams to upgrade skills.Attend training and seminars to enhance domain knowledge.Publish papers, articles, and case studies on the intranet.Performance ParametersCustomer project contributions: quality, SLA adherence, ticket resolution, problem solving, change requests, customer satisfaction.Process automation: optimization and reduction of steps or tickets.Skill development: trainings, certifications, publications.Join Our VisionWe are building a modern Wipro, an end-to-end digital transformation partner. We value reinvention—of yourself, your career, and your skills—and encourage continuous evolution. We welcome applications from people with disabilities.Additional DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Management and ManufacturingIndustry: IT Services and IT Consulting
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