Job Summary
The Information Liaison Specialist plays a vital role in providing exceptional customer service to the public and internal stakeholders. This position involves being the primary point of contact for inquiries and requests, utilizing various communication systems to manage information effectively.
This is an ideal opportunity for individuals who thrive in fast-paced environments, are detail-oriented, and committed to supporting community safety and service delivery. The Information Liaison Specialist will work independently and as part of a team in a dynamic environment, requiring excellent computer skills, including typing speed and accuracy, and proficiency with Windows-based applications.
Key qualifications include excellent written and verbal communication skills, ability to think clearly, logically, and remain calm under pressure. The successful candidate must be able to multitask, prioritize tasks effectively, and maintain accurate records.
Responsibilities
1. Provide high-quality customer service to the public and internal stakeholders
2. Manage inquiries and requests through various communication systems
3. Maintain accurate records and data
4. Work collaboratively with teams to achieve common goals
Benefits
The NSW SES offers an attractive hourly rate, competitive benefits package, and opportunities for training and development. The organization values diversity, inclusion, and new ways of working, encouraging applications from individuals with diverse backgrounds and experiences.