Overview
Are you passionate about supporting the wellbeing of clients? Do you have a strong background in administration, operations and stakeholder engagement within a health or government environment? We have a fantastic opportunity with our Federal Government client as a Practice Officer where you will contribute to the delivery of critical mental health services.
Responsibilities
Provide high-quality customer service and reception support to clients and stakeholders.
Manage the administrative requirements of referrals, group programs, and workshops.
First point of escalation for external provider and client enquiries.
Support onboarding and induction processes for new staff and contractors.
Assist in financial and office management, including processing invoices, arranging travel, and managing IT or property needs.
Maintain data integrity and contribute to quality assurance, compliance, and audit processes.
Build strong working relationships with internal and external stakeholders.
Qualifications
Experience in administrative and operational support within a health or government service delivery environment.
Strong communication, organisational, and problem-solving skills.
Strong attention to detail and a commitment to providing high-quality service.
Mandatory Requirements
Current or ability to obtain a Working with Vulnerable People registration or a Working with Children Check, as required in your state or territory.
Australian Citizen
What is on offer
Competitive Hourly Rate
12 month contract + potential extensions
Ongoing training and development
Please email your resume now or for any questions, please call Mel Ireland, .
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via about-us/policies. Do not submit any sensitive personal information in your resume.
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