Villique is a premium fashion destination nestled in the heart of Toorak, Melbourne. Known for our curated collections, timeless elegance, and exceptional customer service, Villique sets the standard in boutique fashion retail. Our store combines high-end fashion with a personalised shopping experience, appealing to a clientele that values both quality and sophistication.
We are now seeking a Retail Manager to lead our Toorak store with passion, style, and strategic vision. This is an exciting opportunity to join a growing brand that celebrates fashion-forward thinking and exceptional retail leadership.
Job Details:Position: Retail ManagerJob Type: Full-time, 38 hours per weekSalary: $76,515.00 plus superannuationLocation: 468 Toorak Rd, Toorak VIC 3142
Key Responsibilities:
* Lead day-to-day operations of the boutique, ensuring exceptional customer service and a luxurious in-store experience.
* Determine optimal product mix, manage stock levels, and set service standards in line with brand expectations.
* Develop and execute innovative purchasing and marketing strategies to maximise sales and brand visibility.
* Set competitive pricing while maintaining premium positioning and product integrity.
* Oversee visual merchandising and store presentation to reflect seasonal trends and brand identity.
* Manage budgeting, forecasting, and financial reporting to ensure strong commercial performance.
* Maintain accurate inventory records and monitor financial transactions to support strategic planning.
* Recruit, train, and mentor staff, fostering a team culture focused on excellence and customer engagement.
* Ensure full compliance with occupational health and safety regulations and company policies.
* Build strong relationships with clients, offering personalised styling advice and after-sales support.
* Monitor market trends, customer feedback, and competitor activity to inform future business decisions.
Essential Criteria:
* Strong commercial acumen and the ability to drive sales performance.
* Outstanding customer service and interpersonal skills.
* Excellent communication, leadership, and staff management abilities.
* Minimum 1 year of experience required.
Work Authorisation:Australia (Preferred)
Work Location:In person
Job Type: Full-time
Pay: Up to $76,515.00 per year
Work Location: In person