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(oq152) - retail consultant, arndale

Mount Gambier
Optus
Posted: 19 September
Offer description

Join to apply for the Retail Consultant, Arndale role at Optus

Overview

Drive connections that matter in every moment. Optus is more than just a telco – we’re the team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time. Every day our team embraces a ‘yes’ mindset, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.

Here, you’ll find a community that thrives on challenging themselves and changing the game. A place where you can build strong networks and long-lasting relationships, powered by lively collaboration, unwavering support, high flexibility, and a healthy dose of daily optimism.

We’re on the lookout for an experienced Retail Sales Consultant to join our Arndale on a Part-Time basis who shares this excitement, thrives in a collaborative, results-driven culture and feels empowered to deliver customer experiences and moments that matter.

Responsibilities

- You are the face of Optus delivering customer service brilliance powered by optimism
- Learn all about our tech products and services by sharing your knowledge in a way that’s easy to understand
- Provide personalised solutions & product expertise – your smile is your secret sales weapon
- Team up with colleagues to create a welcoming haven – together, we learn, grow, and create memorable moments that matter

Skills and Qualifications

- Sales Superpower: ability to hit sales targets
- Tech Explorer: interest in latest tech trends that you can discuss with customers
- Problem-Solving Pro: view challenges as opportunities to help customers find solutions
- Team Spirit: thrives in a collaborative, customer-focused environment

What’s in it for you?

- Competitive remuneration and employee discounts, including $80 monthly credit, 25% off Optus products, and discounts with retail partners
- Paid Connected Day each year to focus on what matters to you
- Inclusive paid parental leave (up to 14 weeks for primary caregivers)
- Development through Optus U’s micro-credentials with La Trobe and Macquarie Universities
- Employee-led networks and diversity initiatives
- Free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video
- Flexible rosters

Equality, Diversity & Accessibility

At Optus, we are strengthened by others and value diversity, embracing individual differences. We are committed to equal employment opportunity for all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, LGBTQIA+ individuals, and Indigenous Australians.

If you require adjustments or accessibility support for the recruitment process, please email Accessible R ecruitment@optus.com.au or call 1800 309 170 and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

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