OverviewTheBrisbane Airport Hotels Groupencompasses Pullman, Novotel and ibis Brisbane Airport Hotels, along with the Brisbane Airport Conference Centre.
With 532 guest rooms, three restaurants, a Rooftop Event Space, Executive Lounge, In-Room Dining and 17 up-to-date meeting spaces, we're proud to be the first accommodation and event precinct developed at Brisbane Airport.We are now seeking a full-time Concierge to join our professional and dynamic Front Office team at Pullman Brisbane Airport.
Reporting to the Front Office Manager, this role is all about creating memorable experiences: providing warm welcomes, flawless farewells, and ensuring every guest feels like a VIP.If you thrive on delivering five-star service, love meeting new people, and have a genuine passion for hospitality, this could be the perfect role for you.ResponsibilitiesBeing the friendly face that greets and farewells every guestAssisting guests with hotel facilities, directions and special requestsAnticipating guest needs to ensure a seamless stayMaintaining exceptional presentation and service standardsHandling guest enquiries with professionalism, positivity and careAbout youImpeccable personal presentation and a bubbly, enthusiastic personalityPrevious hotel, resort or customer service experience (Concierge experience highly regarded)Strong communication skills and ability to remain calm under pressureFlexible to work a variety of shifts, including weekends and public holidaysManual QLD driver's license and unlimited Australian working rightsWhy you'll love working with usCareer progression and education assistanceMonthly social eventsDiscounted meals and beverages on-siteReward and recognition programsSubsidised onsite parking & discounted Air Train weekly passWe thank all interested parties in advance for their application; however, only successful applicants will be contacted.
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📌 Concierge – Pullman Brisbane Airport
🏢 Brisbane Airport Hotels Group
📍 Queensland