Job Title: Security Officer
We are seeking a Security Officer to join our team on a casual basis, with the opportunity to progress into permanent roles.
This role is based at Townsville Shopping Centre and involves providing a safe, welcoming environment while maintaining a strong security presence on-site.
* Provide high-quality customer service and front-line support
* Identify and resolve potential risks and issues proactively
* Respond to all medical and security incidents
* Accurately report and record incidents during your shift
* Respond to emergencies in line with site protocols
* Build professional relationships with emergency services
* Use conflict resolution and de-escalation techniques effectively
Requirements:
* A current QLD Security License with valid Crowd Control function
* Valid First Aid and CPR certificates
* Strong written and verbal communication skills
* A customer-first attitude with strong interpersonal skills
* Flexibility to work within a rotating 24/7 roster
* High personal integrity and grooming standards
What We Offer:
* Full professional uniform provided
* Stable, long-term employment opportunities
* On-site training and ongoing professional development
* A supportive, inclusive team environment
About Us:
We are a national leader in integrated service delivery, specializing in cleaning and security solutions across retail centers and airports. We pride ourselves on delivering high-quality and client-focused security services.
We are an equal opportunity employer and actively encourage applications from Aboriginal and Torres Strait Islander candidates.
If you're looking for a respected and professional security career, we'd love to hear from you.