Our Organisation
As a Coordinator you will provide day to day oversight and coordination of one (1) of two (2) 24/7 gender specific crisis Youth Accommodation Services (known as St Margarets and St Johns) for young people (and young adults) who are homeless aged 16-25 years. You will provide effective case management oversight (and casework as required); ensure Residential Youth/Support Workers undertake required case work tasks, support the development of life skills, and maintain a safe, nurturing and welcoming accommodation facility. Your Team will assist clients to stabilise, resolve challenges, connect with family and community supports and access housing, education, training and or job opportunities.
As part of the Youth Services Stream, you will lead by example; foster a collaborative Team approach; provide effective staff supervision and support; coordinate rosters and operate within budget; meets child safe and quality practice standards; participate in the 24/7 On Call Roster and maintain productive referral pathways and networks.
To be successful you will need
* Tertiary qualifications in Community Services / Social Sciences or related discipline. A Diploma or Certificate level qualification may be considered if this combines with at least five (5) years relevant experience.
* Substantial case management experience with young people/young adults from diverse cultural backgrounds dealing with disconnection from family, homelessness, alcohol and other drug issues, disrupted education and or unemployment etc.
* Prior staff supervision, service coordination and rostering experience combines with developed knowledge of service system and referrals pathways; child safe practices and service standards (preferably in a 24/7 environment).
* Knowledge of youth homelessness and models that support young people and young adults develop independent living, relational and tenancy skills and to re-engage with family (if a safe option), education, training and job pathways.
* Track record of strong Teamwork, risk management, responding effectively to crisis situations and incident reporting.
* Experience working with First Nations people, families, Organisations and communities.
* Proven aptitude for administration, data analysis and reporting on client outcomes and service impact.
Compliance
* Evidence of mandatory qualifications
* Satisfactory outcome of a current (less than 3 months old) National Criminal History Check
* Blue Card (QLD working with children card)
* QLD drivers' licence 'Class C' or interstate equivalent
* Ability (and willingness) to participate in a rostered (shared) 24/7 On Call system
* Required to transport clients and or to visit clients in their place of residence or within another out of office setting
* Out of hours work may be required from time to time
* Ability (and willingness) to undertake local area / regional travel
* First Aid certificate and CPR certificate
What we can offer you
* A rewarding career with a growing, respected for purpose not-for-profit organisation
* SCHADS Award Level 5 Social & Community Services
* The option to salary package your earnings up to $15,899 per FBT year and further staff discounts. Find out more at SalaryPackagingPLUS - Home
* Access to Employee Assistance Program (EAP) and Chaplaincy Service
* Comprehensive Induction Program
* A variety of training and professional development opportunities
* A willingness to explore flexible workplace arrangements
Why work for Anglicare NQ
Formed in 2000, Anglicare North Queensland Limited (Anglicare NQ) is a for purpose not for profit Australian Charities and Not-for-profits Commission (ACNC) registered charity and an independent legal entity operating as a Company Limited by Guarantee. We provide place-based human services, support community initiatives and undertake advocacy work. Our efforts are underpinned by Anglicare NQ's purpose, core values and strong commitment to being a Child Safe Organisation and to the people and communities of North and Far North Queensland.
Diversity and inclusivity are important to Anglicare NQ. We are committed to ensuring our workplaces and services are safe, fair and accessible.
Ready to Take the Next Step?
Click the Apply button and submit a cover letter along with your CV. Applications close Wednesday 10th December, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email