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Product owner

Sydney
Lockton
Posted: 14 March
Offer description

* Join the world's largest privately owned insurance broker
* Advance your career in technology and insurance by collaborating with talented teams across the globe
* Primarily based at our Sydney office, with flexible hybrid working options available
* Report directly to our Chief Information Officer

As the Product Owner – Schemes, you'll be responsible for defining and owning the product roadmap, and backlog for insurance scheme broking systems, acting as the primary product contact for stakeholders and translating business requirements into clear product features and acceptance criteria. The role works with internal teams and external vendors to deliver approved initiatives using Agile or hybrid approaches, ensures broking systems meet operational, data, and regulatory requirements, and drives continuous improvement by monitoring outcomes, maintaining product documentation, and reducing operational risk.

Working at Lockton is an exciting chance to be a part of a vision and growth which leads to results. Our flat structure allows anyone to raise ideas and think creatively, we are all about creating a culture where people feel valued and cared for. If this sounds like an environment you'd enjoy, we have an excellent opportunity for someone to join our team as a Product Owner in our Sydney office.

What will you be doing?

* Define and own the product roadmap, and backlog for insurance schemes and portfolio broking systems.
* Partner with broking, finance, compliance, and technology teams to translate approved initiatives into clear product features and outcomes.
* Act as the primary product contact for schemes stakeholders, facilitating discovery, backlog refinement, and prioritisation.
* Work with internal delivery teams and external vendors using Agile or hybrid delivery approaches.
* Review and accept delivered functionality against agreed acceptance criteria.
* Ensure systems support policy lifecycle management, scheme administration, bordereaux, commissions, and regulatory requirements.
* Drive continuous improvement by identifying opportunities to streamline processes and reduce operational risk.

You will need the following experience and qualifications:

* Bachelor's degree in Information Technology, Business, or a related discipline.
* 3+ years' experience as a Product Owner, Product Manager, or Senior Business Analyst.
* Strong experience with insurance broking systems, policy administration platforms, or scheme-based solutions.
* Proven ability to manage product backlogs and roadmaps in complex, regulated environments.
* Experience working in Agile or hybrid delivery environments.
* Excellent stakeholder engagement, communication, and decision-making skills.

We offer:

* Join us in an agile/hybrid work environment that promotes flexibility and work-life balance.
* We prioritise your professional growth with training and development opportunities at all levels. Benefit from our 10-week mentoring program for guidance and support to excel in your role.
* Your well-being matters. Enjoy discounted corporate private health insurance, a complimentary flu vaccination program. Our Salary Continuance insurance provides financial protection for you and your family in case of illness or injury.
* Take time for yourself. We offer extra paid summer and winter days to focus on your wellness and recharge.
* We value your contributions and offer competitive remuneration packages. Be recognised for your hard work through our reward and recognition schemes.
* Family comes first. Enjoy paid parental leave and contribute to your community with our paid volunteer leave.
* Your mental well-being is important. Our employee assistance program provides coaching and counselling services.
* Join our inclusive culture. Engage with our Wellness, Diversity, Equity & Inclusion, and CSR Associate Resource Groups to participate in initiatives aligned with your passions and values.

About Lockton

Lockton has grown to become the world's largest privately owned insurance broker. Certified as a Great Place to Work in Australia and featured on the Top 50 Workplaces for Women, our structure and unique culture empowers Associates to make decisions and influence the direction of the business.

With top-tier mentors and a 98% client retention rate in Australia, we employ some of the best and brightest minds in the risk and insurance industry.

The insurance industry isn't going anywhere. It's stable. It's secure. Over 300 Associates help organisations every‐day to drive profitability over the long‐term and become more resilient.

To learn more about us, please visit global.lockton.com.

How to apply

If you're enthusiastic about the role and believe you would be a great fit, we encourage you to apply, even if your experience doesn't align perfectly with all the requirements. Your unique perspective and skills are valuable to us. Please click "apply" and submit your CV along with a detailed cover letter explaining why this job caught your attention and how your abilities and experience make you suitable for the role.

Lockton is committed to equal opportunity employment. We value diverse perspectives and contributions from all our associates. We strongly encourage applications from individuals of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, individuals with disabilities, women, and those from culturally or linguistically diverse backgrounds.

We do not accept speculative CVs from recruitment agencies and will not be liable for any fees associated with unsolicited submissions.

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