ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
You will lead our Social Services territory in Federal Government, with responsibility for generating new business sales revenue from a SaaS license model. This will be achieved through account planning, territory planning, researching prospect customers, utilizing business development strategies, and executing field-based sales activities within a defined set of prospects, territory, or vertical.
Key Responsibilities
* Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
* Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing, etc.)
* Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can support their IT roadmap
* Identify the right specialist/support resources to bring into a deal at the appropriate time
Qualifications
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry.
* 10+ years of sales experience within software or solutions sales organizations
* Experience establishing trusted relationships with current and prospective clients and internal teams
* Ability to generate new business, negotiate deals, and maintain healthy C-Level relationships
* Experience achieving sales targets
* The ability to understand the 'bigger picture' and our plans around IT
* Experience promoting a customer success focus in a 'win as a team' environment
* Willingness to travel up to 50%