Job Title: Senior Analyst, Employee Engagement and Experience
We are seeking a talented individual to join our Career Consulting Team. This role will be based in Melbourne, Brisbane or Sydney.
This is a hybrid role that has a requirement of working at least three days a week in the office.
Mercer is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people.
The role offers the opportunity to work on a broad selection of projects, covering amongst others: listening strategy; survey design and delivery; analysis and hypothesis development; board, executive and P&C debriefs; focus groups; and post-survey governance, action planning and activation.
Key Responsibilities:
* Join and participate in client meetings/calls to understand and capture requirements and present solutions.
* Support the development of proposals, tender responses, and statements of work, considering project objectives, deliverables, milestones, timing, and pricing.
* Collaborate with internal colleagues to leverage expertise and resources.
* Update and manage sales resources and materials, including case studies, past proposals, thought leadership, artefacts, and sales decks.
* Support effective project management across various projects to ensure deliverables meet agreed scope and timelines.
* Participate in the design of workshops, sessions, surveys, and other interventions.
* Collaborate with COE/operations colleagues in Singapore, India, and Poland for project implementation and related activities.
* Review and analyse internal/client data (e.g., employee engagement survey data) to develop insights and contribute to strategic recommendations.
* Participate in project reporting efforts, creating high-impact client presentations and reports in collaboration with colleagues.
* Facilitate and present findings to clients across various forums, including survey debriefs, workshops, townhalls, employee briefings, focus groups, and webinars.
Requirements:
* Prior consulting experience, ideally in employee engagement and employee experience, and/or organisational development.
* Proven experience in deriving insights from qualitative and quantitative data, and presenting findings.
* The ability to understand, synthesise and articulate key elements of a project.
* Comfortable with, and adept at, presenting findings to internal and external stakeholders.
* Strong oral and written communication skills.
* Detailed, logical and methodical working style.
* Self-driven and confident.
* Ability to collaborate with colleagues and build relationships.
* A passion for growing yourself and performing to a high standard.
What Makes You Stand Out:
* Tertiary qualification in a related field – HR, Organisational Psychology, Business/Commerce.
* Proficiency in engagement tool platforms as well as Excel and PowerPoint.
* Strong interest in staying abreast of industry trends and best practices in employee engagement and data analysis.
Why Join Our Team:
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
About Mercer:
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment.