As a key player in our ANZ Market, we are seeking an innovative and passionate individual to drive e-commerce success based at our Sydney Head office.
About the Opportunity
* Enhance customer engagement through data-driven merchandising strategies, personalization, retargeting tactics, and testing & optimization
* Collaborate closely with Brand Marketing, Client Care, and Global partners to ensure exceptional customer experiences, drive sales, build brand equity, and enable seamless shopping journeys
* Leverage website conversion strategies to maximize online and in-store purchases, influencing consumer browsing behavior
* Analyze product, price point, and collection trends to optimize consumer demand, drive conversion, and ensure efficient fulfillment processes
We pride ourselves on delivering high standards of quality. As a trailblazer in the luxury retail world, we seek someone who shares our passion for innovation and excellence.
This role demands strong analytical and project management skills, as well as excellent interpersonal and stakeholder management skills. You will have a good understanding of omni-channel customer management across website and in store.
About Your Qualifications
* Minimum 3-5 years of experience in performance digital environments
* Strong analytical and troubleshooting skills with a passion for testing and optimizing
* Exceptional interpersonal and stakeholder management skills and an ability to build effective relationships
* Great business acumen and strong analytical and project management skills
We offer a competitive salary, employee discounts, and milestone gifts. Our team is high-performing, caring, fun, and dynamic, prioritizing wellbeing, innovation, and growth. We also provide continuous growth opportunities, international mobility, and great coaching and mentoring from highly experienced management teams.