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Customer service representative

Ingham
Elders Insurance Ingham
Customer Services agent
Posted: 16 December
Offer description

Permanent Full Time Position - 38 hours per week

***Immediate start available***

Your Potential Employer

Elders Insurance is one of Australia's largest regional and rural insurance services and operates an agency network distributing general insurance products to regional and rural clients.

JAL (NQ) Pty Ltd T/a as Elders Insurance Ingham is the Elders Insurance agency in Ingham where we currently have an opportunity for an Insurance Customer Service Representative.

This position offers you a development opportunity with potential for career progression with a leading Elders Insurance franchise and a competitiveremuneration package will be negotiated with the successful applicant.

The role

We are looking for a new CUSTOMER SERVICE REPRESENTATIVE to add value to our already successful team. You will be fully trained and mentored in company practices. Duties will include:

* Processing insurance quotations, new business, renewals.
* Office administration, telephone enquiries and credit control.
* Opportunities exist to be trained in other areas of the business including claims and sales.

You

To be successful in this role you must be able to:

* Display a knowledge of general insurance (preferred but not required).
* Display a high level of computer literacy and accuracy with data input.
* Have good communication skill and organisational skills.
* Obtain satisfactory police and ASIC clearances.
* Obtain or have already Tier 1 or Tier 2 accreditation in Australian Financial Services Reform Act 2001 (FSRA) Insurance.

You will also have the following qualities:

* Customer service and the ability to manage your own time well and to targets.
* Teamwork and co-operation.
* Concern for quality, accuracy and efficiency.
* Flexibility, and a positive can-do attitude and a willingness to learn.
* Must be reliable.
* Excellent attention to detail.

What we offer

* Highly supportive team.
* Work-life balance.
* Ongoing learning.

For further information please contact: John Azpiri Mobile:

Written or e-mailed applications including a covering letter and CV should be delivered/emailed to:

Post/ In-person: John Azpiri

Elders Insurance Ingham

Agency address: PO BOX 373, INGHAM QLD 4850

E-mail:

Applications close: 9 January 2026

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