Role: Hotel Manager Positions - Front Office Supervisor, Duty/Assistant Manager, Night Manager, Front Office Manager, Housekeeping Manager/Executive Housekeeper and Rooms Division Manager Salary: $76,515.00 - $120,000.00 annually Location: Peppers Blue on Blue, 123 Sooning St, Nelly Bay QLD 4819 Contract: Permanent Full-Time Employer: Mantra Hospitality Admin Pty Ltd Date Posted: 11 March 2026 Applications Close: 10 April 2026 As our next Front Office Supervisor or Duty/Assistant Manager, you will: Take the helm and guide the front office’s day-to-day operations with expertise Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise Contribute to roster planning and preparation Embrace authenticity and let your unique self-shine in every shift As our next Night Manager, you will: Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries Manage the reception desk and oversee night audit and reporting procedures Uphold overnight property security standards Assist in preparing for the daytime team's operations As our next Front Office Manager, you will: Confidence in communicating with guests and colleagues to ensure cohesive collaboration Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives As our next Housekeeping Manager/Executive Housekeeper, you will: Oversee the daily operations of the entire housekeeping department Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards As our next Rooms Division Manager, you will: Champion exceptional customer service standards, ensuring that guests' needs are met promptly and effectively Provide support and guidance to Department Heads (where applicable) to enhance the effective management of all team members Cultivate an environment of open communication and operational efficiency among departments to ensure the overall financial success of the property Maintain a forward-thinking business perspective, actively seeking opportunities to expand and retain owner and guest business within the property Lead by example by consistently delivering passionate, knowledgeable, and friendly service to both external and internal guests Address issues and challenges proactively, finding innovative solutions to ensure a seamless guest experience Coach and mentor team members for their career growth, while leveraging networking and learning opportunities for your own development Qualifications & Experience (Applicable to All Roles Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor Proficiency in using reservation and property management systems is a plus Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills Masterful in the art of both the written and spoken communication Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays