Guest Experience Associate
We're seeking a Guest Experience Associate to deliver exceptional experiences for our guests and residents.
1. Welcome guests warmly and provide information about the park/resort local area amenities and activities ensuring smooth check-in and check-out experience
2. Convert walk-in bookings promote other destinations upsell suitable products while following reservation policies capturing guest details
You have passion for creating warm memorable guest experiences through genuine customer service. You possess relevant experience in hospitality or tourism, are enthusiastic about building skills in a guest-focused role working collaboratively with others communicate empathy strong eye detail current automatic driver's license valid Working with Children Check needed background checks National Police Check must be able to work AU evidence working rights required competitive package flexibility training career progression reward recognition programs discounts on Holiday Parks rewards referral employee of month employee of year Annual Staff Recognition Awards across all parks communities which include benefits bonuses wellbeing programs health professional childcare assistance discounts