Business Analyst - Enterprise Transformation
We are seeking experienced Business Analysts to support a large-scale enterprise transformation program, focused on consolidating and redesigning corporate services across a complex organisational environment.
These roles are strongly business-focused, with an emphasis on organisational restructure, operating model design, service definition and process optimisation, supported by enabling technology where appropriate.
The current environment includes significant duplication of business processes and system functionality across similar corporate services, with disparate systems in use. This program aims to address these challenges while also expanding and redefining corporate services where new or enhanced services are identified.
The Role
As a Business Analyst, you will undertake discovery, analysis and design activities to define current and future operating models. You will work closely with a broad range of business and technical stakeholders to identify opportunities for improved service delivery, consolidated processes and better organisational alignment.
Key Responsibilities
Build strong relationships and actively engage with business and technical stakeholders to achieve program outcomes
Facilitate workshops and consultations to elicit, validate and prioritise business requirements
Analyse and document current and future state:
Business processes
User journeys
Business services
Operating and service delivery models
Apply business analysis techniques including business process reviews, functional mapping and capability analysis
Assess the business impacts of organisational, process and system changes and provide high-level advice to support change strategies
Support solution design by translating business needs into clear, structured requirements and functional specifications
Develop options analysis, decision papers and briefing notes to support informed decision-making
Articulate the value of consolidated and improved business processes, including governance, benefits, risks and opportunities
Deliverables
You will be responsible for producing high-quality artefacts including:
Business Requirements Documents (including System Requirements Specifications)
Business process documentation and functional mapping
Service Delivery and Business Operating Model documentation
Options papers, decision papers and briefing notes
Workshop materials and requirements documentation
Skills, Experience & Competencies
To be successful, you will demonstrate:
Proven experience leading facilitation, stakeholder engagement and consensus-building across complex organisational environments
Strong experience in functional analysis, capability analysis and business process mapping
Ability to translate business concepts and requirements into clear, consumable outputs for both business and technical audiences
Experience driving change across large, complex organisations and delivering practical, fit-for-purpose solutions
Ability to manage multiple analysis streams and competing priorities simultaneously
Highly developed communication, interpersonal and negotiation skills with a strong customer-centric mindset
If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Jane Saxby by clicking the "APPLY NOW" button or or For a list of all vacant positions, please see our website
Please Note: Only Perth-based candidates will be considered.