Experienced Customer Service Representatives are sought to provide exceptional service to our valued clients in a fast-paced environment.
Key Responsibilities
* To develop comprehensive knowledge of procedures, processes and required services for interactions across various channels including phone, online and face-to-face.
* Deliver high-quality customer service through multiple communication channels ensuring seamless interactions.
* Analyse customer needs and provide clear information and guidance to relevant service channels.
* Navigate multiple systems and databases to undertake operational tasks supporting efficient delivery.
* Work collaboratively as an effective team member achieving performance targets and contributing to meeting objectives.
A competitive remuneration package, generous leave entitlements, salary packaging options and professional development opportunities are available.
Please refer to the role description and applicant guide for further details. Applications remain valid for 12 months.