_**Summary**_
Connect Cleaning Group has been serving commercial businesses for over 10 years. Our custom cleaning solutions, quality assurance program, professional people and responsive service levels have set us apart in the market and contributed to our growth.
Commercial cleaners play a key role in our growth and customer retention by consistently providing quality cleaning services to our valued customers and we are looking for great cleaning staff on the Central Coast to join our team.
- **Essential Duties and Responsibilities**_
- Utilise the client’s customised commercial cleaning checklist to perform all tasks to the standards established by Connect Cleaning Group. Common tasks include:
- Dust furniture, equipment, partitions, walls, etc.
- Clean and disinfect sinks, countertops, floors, toilet, mirrors, tables, chairs, refrigerators, microwaves, etc in restrooms, break rooms and/or kitchenettes
- Replenish supplies in restrooms, break rooms and kitchen
- Sweep, mop, vacuum and/or hand scrub floors using brooms, mops and vacuum cleaners
- Empty trash cans and recyclables into disposal areas
- Wipe down walls and woodwork, doors, wall hangings, baseboards, etc.
- Identify potential safety or maintenance issues and communicate them to client in the comments section on the customer checklist.
- Arrive to work (client location) at scheduled time, perform services to established standards and insure the client’s facility is locked and secured when you finish and leave.
- Handle special requests for customers as appropriate and note handling on the customer checklist and company paperwork
- Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.
- **Skills and Competencies**_
- Excellent verbal and written communication skills
- Detail oriented - pays attention to details at each customer’s location, with extra attention to any special requests.
- Friendly and Professional - able to deal with customers when they are on-site while cleaning is being performed
- Team player - ability to work within a team where members depend on each other to get work done.
- Self starter - able to identify work that needs to be done and do it without being instructed to do so.
- Desire to learn, seek new challenges and take on additional responsibilities
- Reasoning ability. Good common sense with ability to solve practical problems.
Education, Certifications and/or Experience
- Experience in a service environment is preferred, but not required.
- Commercial Cleaning Certificate (desired but not essential)
Language Skills
- Ability to speak and write English fluently and relay information between the team, customers and office staff.
Work Environment
- Physical demands include walking and standing, climbing, bending, kneeling to clean floors by hand, push and pull objects, lift and move objects (including 5kg vacuum), repetitive bending and lifting, and repetitive arm movements.
- Travel to / from customers business is required.
- Uniforms, provided by Connect Cleaning, must be worn during work hours
How We Will Measure Success
- Customer satisfaction levels based on surveys
- Customer retention
- Quality assurance scores based on manager surveys and feedback
**Job Types**: Part-time, Permanent, Casual
Pay: $34.96 - $39.25 per hour
Expected hours: 8 - 20 per week
Schedule:
- Evening shift
- Morning shift
- Shift work
Application Question(s):
- Can you work early mornings and/or after 6pm weekdays?
- How many hours are you seeking?
**Experience**:
- Cleaning: 1 year (preferred)
Licence/Certification:
- National Police Certificate (preferred)
- Driver Licence (preferred)
Work Location: In person