About the Role:
We are seeking a highly experienced and
operationally
focused Senior Manager or General Manager to lead the day-to-day operations of our nursing agency based in
Toowoomba, QLD 4350
. This role is ideal for a
hands-on leader
with a
clinical background
and
8 -10 years of industry experience
who thrives in fast-paced environments and is passionate about delivering high-quality healthcare services through strong operational execution.
Key Responsibilities:
* Provide direct operational leadership across all aspects of the nursing agency, ensuring efficient service delivery and workforce management.
* Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
* Manage and optimise staffing, workforce planning and talent acquisition to meet client needs.
* Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
* Drive business growth through client engagement, service expansion and operational efficiencies.
* Ensure high standards of patient care, staff performance and customer satisfaction.
* Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
* Lead, mentor and develop a high-performing team, fostering a culture of excellence, accountability and continuous improvement.
* Implement quality assurance and risk management strategies to maintain a safe and effective service.
Key Selection Criteria:
* Minimum
8–10 years of experience in the healthcare or nursing agency industry
, with senior leadership experience.
* Strong knowledge of regulatory and compliance requirements in the Australian healthcare sector.
* Proven ability to manage
operations, workforce planning and service delivery
in a fast-paced environment.
* Demonstrated experience in financial management, budgeting and business growth strategies.
* Excellent stakeholder engagement, communication and leadership skills.
* Ability to drive continuous improvement, innovation, and strategic initiatives.
* Experience working in a regional or rural healthcare setting (highly desirable).
What We Offer:
* A leadership opportunity within a well-established nursing agency.
* Competitive salary package and benefits.
* Relocation Assistance.
* Supportive team environment with professional development opportunities.
* The chance to make a meaningful impact in regional healthcare services.
If you are a
hands-on
leader with a passion for healthcare and a proven track record in managing nursing services, we invite you to apply for this exciting opportunity.
Direct applicants only - No recruitment agencies please, no visa sponsorship.