Chamber of Commerce and Industry of WA (CCIWA) – Karratha WA
Full time, Permanent
No experience required
1d ago, from Chamber of Commerce and Industry of WA (CCIWA)
About the Role
We have a fantastic opportunity for an enthusiastic, self‑motivated and customer‑centric individual to join our team at Apprenticeship Support Australia (ASA). If you are someone who has the natural ability to build rapport with others and want to take the next step in your career, then this may be the role for you
As the Office Coordinator (internally known as Apprenticeship Support Officer, Administration) you will be first point of contact for all visitors and members arriving at ASA's Karratha office as well as managing the day‑to‑day general administration responsibilities.
This is a full‑time, permanent position that will be based in Karratha.
Key Responsibilities
* Efficiently and professionally greet all visitors to ASA. Deliver high level customer relationship engagement that promotes the CCIWA values and service excellence.
* Management of meeting rooms calendar and provide assistance with the room set up, as required.
* Ensure the reception, breakout area, meeting rooms, storerooms and cupboards are kept in a clean and tidy state.
* Manage travel bookings for ASA via the travel portal, in line with CCIWA's Travel & Accommodation policy.
* Manage incoming and outgoing mail and other items and correspondence.
* Manage the consumables for the breakout area, PPE and first aid kits.
* Manage the issuing of temporary swipe cards and implement controls to mitigate security risks. Undertake quarterly audits of all active swipe cards.
* Log maintenance issues on the Building Management portal and respond to contractor queries.
* Provide support to the Karratha office of any Australia Post, Stationery, First Aid Kits and Consumables requirements.
* Contacting contractors to schedule maintenance, as required.
* Undertake a fortnightly stocktake of the stationery and order as required, including Australia Post express post envelopes and ASA envelopes.
* Provide the first line of support to troubleshoot AV and Airconditioning issues for staff and visitors. Escalate AV issues to the Technology team, when required.
* Provide assistance for internal ASA events and functions, as required.
* Provide administration support to the Team Leaders and Manager, as required.
* Provide administration support to the Admin team as required.
* Training Contract and Incentive processing adhering to the Federal and State Government requirements.
About ASA
Apprenticeship Support Australia (ASA) is a business unit of the Chamber of Commerce and Industry WA (CCIWA) and was formed in 1998 to deliver the Australian Apprenticeship Support Network services under a contract from the Commonwealth Government. ASA's services are focused on lifting apprenticeship commencement and completion rates through the provision of support at every stage of the training cycle. More information about ASA can be found here
About CCIWA
CCIWA is an independent, not‑for‑profit, Member‑based organisation that has been committed to advancing trade and commerce in WA for more than 130 years. Our vision is for WA to be the best place to live and do business. To achieve this, we listen to the needs of all our stakeholders — businesses, families, consumers and the WA workforce — and respond with agenda‑setting policy and advocacy work.
CCIWA Culture and Benefits
At CCIWA, we are high performing, diverse people who are talented, supportive, and inclusive. We will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career.
We strive to be curious, contemporary, impactful, and respectful. Throughout our recruitment process, we aim to find someone who fits our values along with the required skills needed to be successful in the role. We welcome change and diversity as it not only strengthens our values but provides innovation and contemporary thinking that is essential for us to be the peak industry body in WA.
We have a range of benefits to support our employees which includes:
* A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year.
* Excellent building facilities.
* Access to free and confidential counselling for employees and their immediate family through our Employee Assistance Program.
* Salary Sacrificing – CCIWA is a rebatable employer.
* Active Social Club and Charity Initiative.
Find out more about our fantastic culture here
Our Commitment to Diversity & Inclusion
CCIWA is proud to be an Inclusive Employer for with Diversity Council Australia. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.
How to apply
For your application to be considered, you should include:
* A cover letter
* Current CV
Applications close COB Friday, 13th February 2026 and short‑listing for this position will commence immediately. CCIWA reserves the right to.
To apply, click on "Apply Now" icon on Seek or apply directly through our website
If you have any further questions, please contact the People Team at ******@cciwa.com.
Additional information
* Customer service & general administration
* Join a supportive organisation with a people‑focused culture
* Full-time permanent contract based in Karratha
The Chamber of Commerce and Industry WA (CCIWA) acknowledges the traditional custodians of Australia and their continuing connection to land, sea and community. We pay our respects to the people, the cultures and the elders past and present.
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