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Job Description
Our clinics in Canberra are currently seeking aMedical Receptionistto join the team.
We are happy to accommodate a start date best suited to the successful candidate.
The role is a full time position working Monday to Friday, between 7am-10pm across our four clinics in Canberra: Belconnen, Deakin, Woden, and Tuggeranong.
Role Overview
As aMedical Receptionist, you will be the first point of contact for our patients.
Your Responsibilities Will Include
Greeting patients warmly and assisting with check-in procedures.
Answering emails and phone calls promptly and handling inquiries professionally.
Advising patients of preparation prior to relevant scans.
Billing procedures – private, Medicare, workers compensation, and DVA.
Collaborating with clerical and technical staff, radiologists, and referrers.
Contact Centre Agent (optional training)
Answering phone calls promptly and handling inquiries professionally.
Booking appointments across our four Canberra clinics.
What We're Looking For
Clear verbal and written communication skills.
Strong organisational abilities to manage appointments and patient flow.
Confidence working across multiple screens and systems.
A strong background in customer service.
Ability to rotate across the four clinics in Canberra as required: Belconnen, Deakin, Woden, and Tuggeranong.
What We Can Offer You
Wellbeing benefits
Fitness passport, including full gym access and a range of classes.
Supportive management that values your well-being.
Discounted and bulk billed scans and services for you and your family.
Learning and development
Comprehensive training to help you put your best foot forward in the role.
Career opportunities across our diverse Network.
Workplace Experience
Collaborative and inclusive team.
Free street and onsite parking.
Lots of uniform options to suit your preferences at no cost to you with annual top ups.
Compensation
Industry-competitive salary and benefits package.
Annual Remuneration Review.
About Us
With over 250 clinics and **** staff, I-MED Radiology is Australia's largest Radiology Network.
As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
Our vision is to be the most respected and trusted medical imaging specialists in the world.
Our purpose is to help save lives and reduce uncertainty.
Don't know much about Radiology?
Learn more about what we do here.
How to Apply: Ready to contribute to exceptional patient care?
Click apply now and upload an updated CV.
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