Job Description:
The primary role of this position is to convert customer enquiries into bookings, while maintaining a high level of service. This involves handling inbound and outbound calls, emails, and online enquiries efficiently.
* Booking jobs quickly and accurately in our systems.
* Working with the team to maintain high service levels.
Key Responsibilities:
* Previous sales or contact centre experience is essential.
* Strong communication and influencing skills are necessary for success.
* A positive attitude with resilience under pressure is required.
* Computer literacy and the ability to learn systems quickly are also important.
What We Offer:
* A bonus scheme linked to sales conversion and customer retention.
* Comprehensive training on systems, products & sales.
* A supportive, close-knit team environment.
* Flexible work options: full-time, part-time, or casual.
We seek a skilled and motivated individual who is passionate about delivering exceptional customer service and driving sales growth. If you have excellent communication skills, a positive attitude, and a desire to succeed in a fast-paced contact centre environment, we would welcome your application.