You will be working to maintain and grow both new and existing client relationships and will work with the in-house team and contractors to ensure that campaigns perform well and tasks are completed on-time. You're interested in all things digital and will use your digital knowledge to support the needs of our clients and the team.
JOB REQUIREMENTS & EXPECTATIONS:
* 2 – 3 Years of proven account management experience
* Excellent communication skills (written, verbal, phone)
* Strong content writing and grammatical skills
* Experience with CMS platforms including WordPress & Squarespace
* Understanding of popular digital ad platforms including Google Ads, Meta Ads, LinkedIn Ads & TikTok ads
* Ability to analyse campaign performance and provide actionable insights
* Self-motivated with autonomous working ability
* Flexible and willing to learn
MAIN RESPONSIBILITIES
CLIENT MANAGEMENT
* Communicate with potential and existing clients professionally
* Nurture relationships and onboard new clients
* Ensure timely approvals and responses
CAMPAIGN MANAGEMENT
* Create and manage Ad campaigns across Meta Ads, Google Ads, Linkedin Ads & TikTok Ads
* Meet performance KPIs as outlined in strategy documents
* Conduct keyword research and identify relevant trends
* Monitor, report and optimise campaigns for better results
CONTENT & SOCIAL MEDIA
* Copywriting, content creation and editing
* Develop content ideas and manage content schedules
* Schedule and manage social media accounts using tools like Hootsuite and Sked Social
* Ensure SEO best practices across your portfolio of clients
REPORTING & ANALYSIS
* Build performance reports with KPI benchmarks and recommendations
* Use web analytics to analyse and optimise website activity
* Review campaigns to ensure budget and KPI targets are met
REQUIRED CERTIFICATIONS
* Google Analytics For Beginners Certification
* Google Ads Search Certification
WHY JOIN MERGE?
* Specialised Industry Focus You'll develop deep expertise in hospitality and tourism marketing, working with restaurants, bars, and even private islands. This specialisation makes you highly valuable in a lucrative niche market rather than being a generalist.
* Mentorship & Support: Receive personalised guidance in campaign execution, design principles, and digital strategy.
* Vibrant Work Culture: Join a fun, supportive team that values innovation, creativity, and collaboration.
* Career Growth: Enjoy ongoing opportunities to advance your marketing expertise in a growing agency.