TP Human Capital is partnering with a trusted organisation to recruit an experienced Administration Officer – Functional Lead for a temporary full-time position within the Resource Recovery Operations team. This temporary position will be responsible for managing a team of administrative professionals, improving workflows, and ensuring high-quality service delivery to internal and external stakeholders.
Location: Townsville
Employment Type: Temporary role (ASAP – 29 Aug 2025)
Hours: 36.25 hours per week (Monday – Friday)
Pay Level: $52.66 per hour
Key Responsibilities
* Provide high-level administrative support and informed advice to senior operational leaders on day-to-day business matters, governance activities, and internal procedures.
* Support the development of the admin team through coaching, mentoring, and on-the-job training to build a skilled and effective business support function.
* Provide administrative support across multiple work sites as needed.
* Effectively manage a variety of administrative functions including requests, claims, procurement processes, records management, correspondence, reporting, and scheduling, aligned with agreed KPIs.
* Draft and format professional documentation that reflects team objectives and accurately addresses requests or operational matters.
* Maintain detailed and accurate records of activities, decisions, and recommendations using appropriate systems and in line with organisational standards.
* Supervise and coordinate administration staff, ensuring efficient processes, clear communication, and timely service delivery.
To be successful in this role, you will have:
* Minimum of five years in an administration role supporting a multi-disciplinary team.
* Certificate IV in Business or similar competency.
* Ability to supervise and mentor a team, fostering a high-performance culture.
* Strong communication and problem-solving skills to manage customer requests effectively.
* Experience with administrative systems and records management (ECM, CES, Marvel, Property & Rating experience desirable).
How to Apply
To express your interest in this opportunity, please apply with your resume and cover letter. For confidential discussions, contact Grace at TP Human Capital on 07 4447 140 #J-18808-Ljbffr