As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.
- This role is based at one of our client sites in Hawthorn, Victoria
- The role is a Full time position
- Working hours are 38 hours per week, Monday to Friday
**About the Role**
The Office Manager is required to assist with managing office logistics, HR Office events, visitor management, general H & SE and administrative tasks
**Main Duties**
- Ensure that all meeting room bookings and functions are delivered and managed in accordance with requirements and standards
- Administer meeting room booking system and manage meeting room and function setups.
- Co-ordinate and manage logístical support for meeting room services and function management, including catering.
- Complete daily meeting room checks, correcting or reporting any irregular items found during the checks - room cleaning, whiteboard cleaning.
- Log, coordinate and manage to completion, facilities service requests (with the ability to resolve most issues as they arise), escalating when appropriate to the Facilities Manager.
- Place and manage orders for office supplies, stationery and business cards.
- Place and manage orders and keep adequate levels of supplies for breakout areas and kitchens (milk, tea, coffee, sugar, sticks, biscuits etc)
- Greeting clients on arrival at the office
- Management of calendar, expenses (Concur) for specific staff members.
- Management of incoming invoices and PO's via AP/ AR Portal (Coupa)
- Data entry for other business units as required
- Management of point of sale process - includes liaising between the client account team, pharmacy stores, and the point of sale management system to organise and track deliveries
- Management of Pharmacy team new line forms - these are forms which will require the compilation of data from various sources, and entry of that data into a customer form for submission
**Key Requirements**
- Proven experience in Office Management / front desk customer service
- Minimum 2 years' experience in a Reception/customer services role
- Well-developed organisational skills and a team-based approach to your work
- High standard of personal presentation
- Excellent communication and organisational skills and a team-based approach to your work
- Ability to liaise with 3rd party vendors as required
- A thorough understanding of corporate protocol and confidentially
- Experience with office security processes in relation to access passes, CCTV monitoring and car parking
- Strong Administration skills, with focus on job ownership
- Ability to cope calmly under pressure, pleasant and pro-active team player
- Ability to work unsupervised
LI-MM1
- We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity._
- As an equal opportunity employer, all applicants will be considered. _
- Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work._