Job Overview
As a leader in the HomeCare sector, this role is instrumental in delivering high-quality care to clients. The HomeCare Team Leader oversees a team of support workers, ensuring each client receives personalized and safe care that aligns with their goals.
Key Responsibilities:
* Establish respectful relationships with clients, promoting their dignity and preferences, and effectively communicating feedback to update support plans.
* Serve as the liaison between corporate, clinical, and field teams; host regular team meetings; maintain accurate documentation; and embody the organization's values.
* Oversee the delivery of complex-care tasks, monitor client well-being, manage supplies, lead complaint resolution, and ensure audit readiness.
* Foster a safety culture, ensure correct medication management, report hazards/incidents, and model professional boundaries.
* Provide guidance and mentorship to new staff, coordinate rosters, support performance reviews, and assist with recruitment and disciplinary processes.
Requirements:
* Certificate III in Individual Support (Ageing or Disability) and medication-assist module CHCC305C (or equivalent).
* Proven experience in community aged-care, including complex-care and medication support.
* Ability to consult and influence stakeholders, demonstrate strong organizational, delegation, and MS Office skills.
* Sound knowledge of Aged-Care Quality Standards, infection control, manual-handling, and other safe-work practices.
* Exhibit compassion, empathy, and commitment to client-centered care.