Support Worker – Wollongong City Council (Kanda Group)
Salary: AUD 30,********,000 per annum. Competitive hourly rates from $32 to $45 plus super and penalties.
Ongoing 6‐hour shifts with a consistent participant. High‐complexity behavioural support with a mental health focus. Competitive hourly rates from $32 to $45 plus super and penalties.
As a Support Worker, the impact you make is in the everyday moments. Supporting people to feel safe, build independence, and stay connected to what matters most.
We are seeking an experienced and confident Support Worker to provide 1:1 support to a participant with complex behaviours and mental health needs in Wollongong.
This role is best suited to someone who is calm under pressure, understands behaviour support, and can provide consistent, structured support while maintaining clear professional boundaries. You will work across both in‐home and community settings, playing a key role in creating stability, routine and safety.
Responsibilities
* Providing 1:1 support in both home and community environments
* Implementing behaviour support strategies in line with established plans
* Supporting emotional regulation and responding to behaviours of concern
* Assisting with daily routines, structure and meaningful engagement
* Working independently while staying connected with the broader support team
* Completing accurate documentation, including progress notes and incident reports
About You
* A valid P2 or Open driver's licence and reliable vehicle
* NDIS Worker Screening Check and Working with Children Check
* Demonstrated experience supporting individuals with complex behaviours and mental health needs
* Strong understanding of behaviour support strategies and de‐escalation techniques
* Confidence working independently in high‐complexity environments
* A calm, resilient and professional approach
* Strong communication and documentation skills
* Reliability and consistency to support an ongoing roster
Benefits
* Rates starting from $32 to $45 + Super and penalties
* Ongoing, stable roster with longer 6‐hour shifts
* Paid induction training with supported shadow shifts to set you up for success
* Our on‐call team is available to support you outside business hours
* Wellness initiatives, plus24/7 access to the Sonder well‐being app
* Access to an employee rewards hub providing savings and cashback across everyday purchases
* Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
* Enjoy free Orbit World Travel Club membership, $100 travel voucher, exclusive offers, and dedicated support for all your personal travel plans
* Genuine long‐term career opportunities as Kanda continues to grow
EEO Statement
We're dedicated to building an inclusive environment where everyone feels protected, respected, and comfortable to be themselves. At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome — they're essential to who we are and what we do.
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