Customer Service, Administration & Operations 1 Job no: 512425Work type: Permanent Full TimeLocation: ACT - MetroCategories: Customer Service, Administration & Operations, Sales, Stock, Storage & DistributionAbout UsJB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. JB Hi-Fi’s purpose is to ‘Help People with Better ways to Live, Learn, Work and Play’. We want to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service! This is at the heart of our business, and we want you to be a part of it!We have a supportive and inclusive team that embraces individuality and diversity.We are one of Australia’s most iconic and trusted brands, with a rich history in the consumer retail industry.You will have exposure to ongoing training & development opportunities from day one.We offer fantastic long-term career opportunities across the broader JB Hi-Fi/The Good Guys Group.Did you know the JB team supports vulnerable communities by making donations to our Helping Hands workplace giving program? Every dollar our team donates, JB matches, and together we have donated more than $35m to our charity partners to make a meaningful difference to the social and environmental issues that our people are passionate about.We offer generous team member discounts across a range of products as well as a leading commission structure for sales positions.We offer flexibility, 12 weeks’ paid parental leave, novated leasing, Employee Assistance Program, and more.About the RoleAs a Retail Team Member, you will have the opportunity to create, support, and contribute to a high-performance culture, ensuring that a great customer experience is enabled across the store, including:Helping across a number of areas within our stores from customer-facing to our back of house.Providing a high level of customer service standards including pre, during, and post the sale.Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor.Supporting the efficient delivery and processing of stock into store, following store receiving processes.We are looking to recruit team members in the following stores:Canberra CityFyshwickTuggeranongWodenAbout YouYou have a passion for home entertainment, music, movies, technology, appliances, and/or games.Enthusiastic, passionate, and highly motivated.Customer-focused and results-driven.You will be able to communicate effectively with a diverse group of people.JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!Advertised: 10 Sep 2024 AUS Eastern Standard TimeApplications close: 28 Feb 2025 AUS Eastern Daylight Time
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