Key Responsibilities:
We are seeking a professional to deliver exceptional customer experiences through the end-to-end claims process. The successful candidate will ensure a smooth return-to-work program for claimants, handle declines of claims, and manage change-of-goal processes.
Skills Required:
* Project Portfolio Management
* Motivational Interviewing
* HIPAA
* Computer Skills
* Intake Experience
* Lean Six Sigma
* Conflict Management
* Case Management
* Team Management
* Program Development
* Social Work
* Addiction Counseling
Benefits:
* Hybrid Working: A mix of working from home and in the office to enhance your work-life balance.
* Life Leave: Supporting life events with flexible leave options.
* Free Wellbeing Coaching, Nutritional Counseling, Financial and Legal Advice.
* 18 weeks Gender-Equal Flexible Leave for New Parents, Including Paid Super.
* Voluntary Super Contributions and Company Matching.
* Income Protection Insurance & Reimbursed Death and Total Permanent Disability Insurance Premiums.
* Discounts on Insurance Products, Car Hire, Hotels, Goods and Services.
Award-Winning Employer:
* Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards.
* Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards.
* LinkedIn Top Employer & HRD Employer of Choice.
* Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards.
* Platinum Employer on the Australian Workplace Equality Index (AWEI).